Billing Nightmare
Outbacker
Newbie
After years of paying my bill by ACH transfer, Verizon has decided to not only stop accepting it, but has kicked back payments from August onward! I cleared up the bill with a paper check, ironically on the same account they claim was no good anymore, but now have been locked out of paying by any kind of check, and have been told I have to pay in cash at a pawn shop downtown! Really? Who are you guys hiring to handle your computer accounts? Or has everything been outsourced to New Delhi?
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Re: Billing Nightmare
ElizabethS
Moderator Emeritus

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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