My Verizon Account (Residential)

[#1]

I just checked my bill online and see that I have a past due balance of $115.21 as of 4/13/12 and no payments received.

I paid on 4/4/12 $188.13. On my account...

Now my bill says I'm in arrears and my total amount due is $222.98

This is no correct, I have paid my bill.

Someone please check into this for me.

I will be back on my computer at 3PM today....

5/16/12  8:09 am

Joan Cox

{edited for privacy}

[#2]

Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:
http://www.verizon.com/contactus
Choose “Live Chat.”
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