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Posts: 1
Registered: ‎05-16-2012
0 Kudos

Billing and Payments

[ Edited ]

I just checked my bill online and see that I have a past due balance of $115.21 as of 4/13/12 and no payments received.


I paid on 4/4/12 $188.13. On my account...


Now my bill says I'm in arrears and my total amount due is $222.98


This is no correct, I have paid my bill.


Someone please check into this for me.


I will be back on my computer at 3PM today....


5/16/12  8:09 am


Joan Cox

{edited for privacy}

Posts: 2,740
Registered: ‎09-10-2008
0 Kudos

Re: Billing and Payments

Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.


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