My Verizon Account (Residential)

[#1]

Hi,

 Is was wondering if you can please explain to me exactly what "Total Voice Additional Services charges" are? I would like to know why I am being charged $18.99 on my account for something I am not sure what it is.

  I checked the billing glossary for an explanation, but I didn't understand it's definition.  Can you please help me understand my bill more?

 Thank you,

  Gleda {edited for privacy}

[#2]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/