Re: CANT GET TO MY RESIDENTIAL ACCOUNT ONLINE
020
Newbie

Same here. Trying to pay my bill online but have the same message for over 2 weeks. Paperless billing too so I cant pay until this issue is resolved.

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Re: CANT GET TO MY RESIDENTIAL ACCOUNT ONLINE
hardcorerobot
Enthusiast - Level 3

please fix mine too. totally broken after moving service to a new address. of course, no issues with VZ autodrafting from my bank account... but actually SEE a bill? impossible...

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Re: CANT GET TO MY RESIDENTIAL ACCOUNT ONLINE
LawrenceC
Moderator Emeritus

Hi hardcorerobot,

Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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Re: CANT GET TO MY RESIDENTIAL ACCOUNT ONLINE
LawrenceC
Moderator Emeritus

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.

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