Error on the Add Services page
levd2000
Newbie

I cannot go into my services page to add more features to my service. Every time I go to Add Services link from my account, or from the Fios Bundles page, I get an error like this

Please contact the Verizon Local Business Office
We're sorry, we are unable to continue your order at this time.
Please try again later or contact your local Verizon office for assistance.


The page used to work earlier but maybe because I never finished ordering, it now gives me this error every page.  I tried calling that number and after being transferred between Technical Support, Services, Billing and Website Support, was disconnected.  No one seemed to have any idea on what to do about this.  

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Re: Error on the Add Services page
ElizabethS
Moderator Emeritus

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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