|This is the last time your account was accessed.|
Connect with us
Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!
Watch Free TV & Movies
Rent or Buy
Set your TV Viewing Experience
Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.
05-04-2011 09:44 AM
I there anyone out there that can tell me how I cancel my service. I am growing very impatient. Not only can I not find anywhere on the site to do it, but everything my wife and I have tried has failed. It's like the phone service has been taken over by machines. My wife called customer service twice and as soon as she mentioned the word "cancel" she was abruptly disconnected. So then I tried sending a message to customer service, again no answer. Is this really a phone company? My final solution would be to not pay the next bill, but then the machine would send me a threatening letter to mess up my credit. ANYBODY OUT THERE?
05-04-2011 10:08 AM
Well Jim, I appreciate the help, but like I said "the machine won't respond"!!!!!~!~!!!!!! After giving the "automatic response my info the connection rang for about 5 minutes and then gave me another recorded message saying "we're sorry, but noone is answering" and cut me off again. Would u stay with a service like this? My next call will be to the Better Business Bureau.
05-04-2011 09:42 PM
Also, since you have to cancel through Billing, make sure you are calling during business hours. The phone system will sometimes just hang up on you if you are trying to reach a closed department.