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Contributor
cmatous
Posts: 1
Registered: ‎12-19-2011

How can I cancel my service?

Too many unsuccessful attempts to fix my service, too much time on hold, and too much of my time wasted. I am done. How can I cancel my service, and send back my equipment?

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: How can I cancel my service?

Sorry to hear about your frustrations. I have sent you a private message.

Anthony_VZ

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Copper Contributor
handinpalm
Posts: 17
Registered: ‎01-07-2012

Re: How can I cancel my service?

You cannot cancel w/o a hefty charge.  Join the class action law suite.

Contributor
ByeByeVerizon
Posts: 1
Registered: ‎04-10-2012
0 Kudos

Re: How can I cancel my service?

I could have not said it better....short and sweet and to the point.  Today I switch back to comcast because I am tired of paying my bill in full for terrible service (channels that I am subscribed to being unavailable and TV pixelization or fragmented signals).  I"m done working things out with Verizon support and headquarters.  I never had this much trouble with Comcast.  The lesson learned is that I went crying back to Comcast and will pay more just to get reasonable service and quality.  Sad to say that the old adage is true...you have to pay more for quality. 

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