Customers With Disabilities
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Copper Contributor
RalphTomaccio
Posts: 45
Registered: ‎02-15-2011
0 Kudos

Make "Customer Privacy Settings" work properly

I received a notice in the mail recently about "Important Update Regarding Your Privacy". I went to the web page after signing in, made my preference choices and, when I click on the "Save Changes" button, I get a message stating "We were unable to complete your requested change at this time. Please try again later." 

 

Now, I have tried day after day, and multiple times each day, and I continue to get this same message. My only thought is that Verizon wants us to think they are giving us a chance to make choices regarding privacy but, in reality, is going to have their way anyway by making it difficult/impossible to do so.

 

How about fixing the problem and giving us our right to privacy?

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Make "Customer Privacy Settings" work properly

Sorry to hear about the troubles on the website. I have sent you a private message so we can help further.

Anthony_VZ

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