06-17-2012 04:58 PM
I have been searching for their Money Back Guarantee, but can't seem to find it, I don't see any mention of it when I signed up a couple weeks ago and want to know the terms of it. Can anyone shed some light please? I reside in MA and did see a mention that it varies state to state.
Thank you in advance for any help.
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06-17-2012 05:08 PM
Listed bundle price requires a minimum term commitment of 24 months and a prorated early termination fee of up to $230 will apply if you cancel your bundled services early. Early termination fees are reduced by $10 per month for each full month in service and the monthly price of your bundle may change at the end of the 24 month term commitment. Once your bundled services are installed, you have a 30 day period to cancel without an early termination fee.
I found this when I go under my order, then to service agreement terms.....so they do have a 30 day cancellation period...that is comforting. I guess?