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Contributor
mthewhite
Posts: 5
Registered: ‎05-19-2011
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Accepted Solution

Moving and early termination

I had been unemployed for about a year and a half and only recently found part time work and my unemployment ended. Essentially I might have to move in with my parents again so that I can save a little money and get on my feet again. I would be moving into a condo that only has allowed comcast to install their cable lines and have not allowed fios in yet. Comcast was essentially installed there when they were built.  

 

Will I have to pay $360 ETF? I have been a good customer and have been with fios for a couple of years now and would certainly go back when I can.  RIght now though finding more work and saving money is my necessary focus. 

 

Are there ways to go month to month right now so I won't get dinged the $360. if/when I move? 

 

Thanks for any answers.

 


Silver Contributor V
Silver Contributor V
tns
Posts: 1,757
Registered: ‎05-22-2010
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Re: Moving and early termination

YOU can ask them.  They sometimes wave it.  but....

Bronze Contributor II
AnnJ
Posts: 210
Registered: ‎01-06-2012

Re: Moving and early termination

Check your Verizon agreement.  Mine says that the termination fee is prorated $10/month starting with the second month.  That means, for instance, that if the ETF is $230 and you cancel two months later, it's $220, and so on.  


This is what I found for a CURRENT offer, at

http://www22.verizon.com/home/aboutfios/?CMP=DMC-CVS_ZZ_ZZ_E_TV_N_X001

I'm underlining the relevant part:


"Limited-time offer for new FiOS TV and Internet residential customers subscribing to a FiOS Triple Play bundle online. Promotional rate applied via $20 bill credit for 24 months; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services. Rate may increase after 24 months. 2-year agreement req’d. Beginning month 2, up to $230 early termination fee (w/ $10/mo. prorated reduction) applies. Other fees, taxes, equipment charges & terms apply. Activation fee waived via bill credit. Subject to credit approval & may require a deposit. FiOS available in select areas. Actual speeds may vary. Battery backup for standard fiber-based voice service, FiOS Digital Voice, & E911 (but not other voice services) for up to 8 hours. Offer ends 6/16/12."


Don't forget - You may not have this in your agreement, so check to see what yours says.  Good luck with everything.

All Star
somegirl
Posts: 2,453
Registered: ‎09-15-2009
Location: Texas
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Re: Moving and early termination


mthewhite wrote:

Will I have to pay $360 ETF? I have been a good customer and have been with fios for a couple of years now and would certainly go back when I can.  RIght now though finding more work and saving money is my necessary focus. 

 

Are there ways to go month to month right now so I won't get dinged the $360. if/when I move? 


If you've been with them for a couple of years, are you still on contract? If you are still on contract then you'll have to pay the ETF. If not, you probably won't.

--
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Contributor
mthewhite
Posts: 5
Registered: ‎05-19-2011
0 Kudos

Re: Moving and early termination

I actually had upgraded some features a year ago (one year into my agreement) and had to agree to a new two year agreement. I am looking for my paperwork right now to see what is stipulated for my ETF. I guess I just assumed that it would be $360. I remember when it was increased and never thought otherwise.

 

Thanks for your replies.

Nickel Contributor
minded
Posts: 64
Registered: ‎04-30-2012

Re: Moving and early termination

All ETFs have been prorated since about 2009, so you should only be paying about 180 to cut out.

Silver Contributor III
armond_in_nj
Posts: 763
Registered: ‎04-10-2012
0 Kudos

Re: Moving and early termination


mthewhite wrote:

 ... I would be moving into a condo that only has allowed comcast to install their cable lines and have not allowed fios in yet. Comcast was essentially installed there when they were built ... Will I have to pay $360 ETF? I have been a good customer and have been with fios for a couple of years now and would certainly go back when I can ... Are there ways to go month to month right now so I won't get dinged the $360. if/when I move? 




Is there any reason that you have not contacted the company and asked these questions directly?  I suspect that answers obtained in that manner will be more definitive than the opinions of non-Verizon personnel offered in these forums.  Good luck.

Good viewing from "The Garden State"
... if someone helps, give "Kudos" ... when an answer works, mark that answer "Solved"
Contributor
mthewhite
Posts: 5
Registered: ‎05-19-2011
0 Kudos

Re: Moving and early termination

I have not been forced quite yet into making my move final. I figured just getting some feedback on the forum would help me a little with what to expect from verizon before I call.
Copper Contributor
dhlunar
Posts: 43
Registered: ‎09-27-2008

Re: Moving and early termination

I asked an agent in chat the same question since my wife and I have FiOS in our apartment, but are looking at moving into a condo.  I don't know if the condo has FiOS or not.  However, the response that I got was if it is a Verizon service area, even if it doesn't have FiOS, then we would need to sign up for a landline and high-speed internet at the new place in order to waive the early termination fee.

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