‎06-04-2012 10:54 AM
I had been unemployed for about a year and a half and only recently found part time work and my unemployment ended. Essentially I might have to move in with my parents again so that I can save a little money and get on my feet again. I would be moving into a condo that only has allowed comcast to install their cable lines and have not allowed fios in yet. Comcast was essentially installed there when they were built.
Will I have to pay $360 ETF? I have been a good customer and have been with fios for a couple of years now and would certainly go back when I can. RIght now though finding more work and saving money is my necessary focus.
Are there ways to go month to month right now so I won't get dinged the $360. if/when I move?
Thanks for any answers.
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‎06-04-2012 11:32 AM
YOU can ask them. They sometimes wave it. but....
‎06-04-2012 07:25 PM
Check your Verizon agreement. Mine says that the termination fee is prorated $10/month starting with the second month. That means, for instance, that if the ETF is $230 and you cancel two months later, it's $220, and so on.
This is what I found for a CURRENT offer, at
http://www22.verizon.com/home/aboutfios/?CMP=DMC-C
I'm underlining the relevant part:
"Limited-time offer for new FiOS TV and Internet residential customers subscribing to a FiOS Triple Play bundle online. Promotional rate applied via $20 bill credit for 24 months; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services. Rate may increase after 24 months. 2-year agreement req’d. Beginning month 2, up to $230 early termination fee (w/ $10/mo. prorated reduction) applies. Other fees, taxes, equipment charges & terms apply. Activation fee waived via bill credit. Subject to credit approval & may require a deposit. FiOS available in select areas. Actual speeds may vary. Battery backup for standard fiber-based voice service, FiOS Digital Voice, & E911 (but not other voice services) for up to 8 hours. Offer ends 6/16/12."
Don't forget - You may not have this in your agreement, so check to see what yours says. Good luck with everything.
‎06-04-2012 10:40 PM
mthewhite wrote:Will I have to pay $360 ETF? I have been a good customer and have been with fios for a couple of years now and would certainly go back when I can. RIght now though finding more work and saving money is my necessary focus.
Are there ways to go month to month right now so I won't get dinged the $360. if/when I move?
If you've been with them for a couple of years, are you still on contract? If you are still on contract then you'll have to pay the ETF. If not, you probably won't.
‎06-05-2012 06:26 AM
I actually had upgraded some features a year ago (one year into my agreement) and had to agree to a new two year agreement. I am looking for my paperwork right now to see what is stipulated for my ETF. I guess I just assumed that it would be $360. I remember when it was increased and never thought otherwise.
Thanks for your replies.
‎06-05-2012 08:04 AM
All ETFs have been prorated since about 2009, so you should only be paying about 180 to cut out.
‎06-05-2012 12:55 PM
mthewhite wrote:... I would be moving into a condo that only has allowed comcast to install their cable lines and have not allowed fios in yet. Comcast was essentially installed there when they were built ... Will I have to pay $360 ETF? I have been a good customer and have been with fios for a couple of years now and would certainly go back when I can ... Are there ways to go month to month right now so I won't get dinged the $360. if/when I move?
Is there any reason that you have not contacted the company and asked these questions directly? I suspect that answers obtained in that manner will be more definitive than the opinions of non-Verizon personnel offered in these forums. Good luck.
‎06-05-2012 03:30 PM
‎06-08-2012 03:09 AM
I asked an agent in chat the same question since my wife and I have FiOS in our apartment, but are looking at moving into a condo. I don't know if the condo has FiOS or not. However, the response that I got was if it is a Verizon service area, even if it doesn't have FiOS, then we would need to sign up for a landline and high-speed internet at the new place in order to waive the early termination fee.