|This is the last time your account was accessed.|
Connect with us
Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!
Watch Free TV & Movies
Rent or Buy
Set your TV Viewing Experience
Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.
News & Lifestyle
Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.
04-18-2012 09:49 AM
I think it is good to put copper on fiber. But a better job is needed to make this happen properly. My phone was forced to fiber and I received letter telling me no visit was required and no fees or anything. But, a tech showed up one day and it all startled my 84 year old mother. Had I been informed that a technician was coming out I would have planned. Plus, I just received my phone bill and was charged $14.45 one time fee for an order to do all of this. So it is unfortunate that the process that was laid out in the letter was not what really happened. The technician came to my house and moved the wiring from the NID to my existing ONT that was here and well, I am still waiting for a response from the form I sent to billing about that charges.
Solved! Go to Solution.
04-18-2012 10:22 AM
Just a friendly reminder, this is a forum where users help other users.
It looks like your issue requires a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/