Re: So once again I cannot view my bill or balance
sparkat31
Enthusiast - Level 1

Still not able to view my bill online.....do you know when this will be solved???

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Re: So once again I cannot view my bill or balance
tns2
Community Leader
Community Leader

@sparkat31 wrote:

Still not able to view my bill online.....do you know when this will be solved???


Remember for most people its not broken. 

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Re: Not letting me view or pay my bill online for over a week
sebastian123
Newbie

This inability to view or pay my bill online in now in it's second month. This is the third time I have submitted a post about this and have never heard from Verizon. I even tried to enroll in Auto Pay and now Auto Pay is not working! Needless to say once this contract is up I will not renew with Verizon, nor would I advise anyone to sign up with Verizon based on my experiences. Cox is far from perfect but when I was a customer I never had problems like this.

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Re: Not letting me view or pay my bill online for over a week
ElizabethS
Moderator Emeritus

Thank you, sebastian123. We will make sure the Ecenter gets a note.

This thread has been locked in order to allow agents to deal with each individual’s issue. If you are having a similar problem, please start a new thread.

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