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Bronze Contributor II
Posts: 277
Registered: ‎01-30-2009
Device: Samsung Reality
Location: maryland
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Online Call Log in MyVerizon 3.0

just curious to see if anyone else's call log is not coming up?


when goto Verizon Central (MyVerizon 3.0) and view my "Calls" tab, I get the following error message:


"We apologize for the inconvenience.  Your order is pending and we need to verify your information from you in order to move forward.  Please call your local business office."


I highly doubt that this is an "order" issue, and furthermore, probably cannot be resolved by my "local business office".


This has been up there for more than two days.  I have tried logging out, refreshing cache, etc....

You've got to be very careful if you don't know where you're going, because you might not get there. --Yogi Berra
Posts: 2,740
Registered: ‎09-10-2008
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Re: Online Call Log in MyVerizon 3.0

I'm sorry to hear about your recent issue. The Verizon Forums is a peer-to-peer support channel in which users help other users. Because your issue appears to need account specific assistance from Verizon, I've copied your message to an employee monitored board, where a Verizon representative can assist you. You will be contacted by email, private message in the Forums and/or the billing telephone number on your Verizon account as soon as possible. 

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Posts: 1
Registered: ‎05-01-2013
0 Kudos

Re: Online Call Log in MyVerizon 3.0

I cant view a call og of my out going or incoming calls,  why



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