I have been trying for the last 5 months to order Verizon PC and TV Protection Plan and the Internet Security Suite from Verizon. Initially I tried doing it over the phone and I was told I could not, that I would need to do it online. This is due to me living in Warwick, MA 01378 and not having Verizon Internet (because there isn't service here with Verizon). Every time I login to my verizon account (I have phone and Direct TV with Verizon) and I click either one of the links I just get "This Webpage Cannot Be Displayed Message." I have since called/emailed and still no answers... Does it really need to be this hard to give you my money? Can someone please give me a few moments of their time so I can get this resolved? I was told (and it says online) that anyone can get these services, even if not customers, so what is the problem?
thanks.
Sorry you are having difficulty, an agent will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.
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