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Sales rep rate quote billing scam
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Apparently this is a re-occurring theme here. Quoted a rate by a sales rep, then billed at a higher rate. Of course the BILLING customer dis-service rep will not honor the quoted rate and the customer has no recourse.
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Re: Sales rep rate quote billing scam
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We apologize for the trouble that you are having. We would like to look at the issue for you. I sent you a private message.
Shamika_Vz
Verizon Support
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