Sales rep rate quote billing scam
SanJuanSaint
Newbie

Apparently this is a re-occurring theme here.  Quoted a rate by a sales rep, then billed at a higher rate.  Of course the BILLING customer dis-service rep will not honor the quoted rate and the customer has no recourse.

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Re: Sales rep rate quote billing scam
Shamika_VZ
Contributor - Level 3

We apologize for the trouble that you are having. We would like to look at the issue for you. I sent you a private message.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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