Stopping an auto Payment
rpstewart
Newbie

I have auto payments set up for my wireless internet account, but I need to have my payment taken out on a later date due to my financial situation this month.  I have been unable to get ahold of a Verizon employee who can help me.  Any ideas?

0 Likes
Re: Stopping an auto Payment
rick3760
Enthusiast - Level 1

Cancel the auto pay and pay late on line. You will probably be charged a late fee on the next bill though. You can always set up a auto pay again late when things work out better for you. 

0 Likes
Re: Stopping an auto Payment
chresha
Newbie

i called 3 times last month to assure you would not autopay.  All 3 times i was assured that that option had been removed from my bill. But no you autopaid me resulting in nsf check and $39 nsf.  PLEASE disconnect my billone accout and maike it a mail in paper bill.  I would like $39 nsf credited to my account considering it is your incorrect billing that generated it.  In the meantime i did send a check for $150 for my partial account payment.  i may be contacted at {edited for privacy}. This must be corrected!

0 Likes