Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Copper Contributor
chiro80
Posts: 13
Registered: ‎12-22-2010
0 Kudos

Tired of having to sign my User ID all the time!

Why do I have to go through the My Verizon business and Residential screen every time I go online? How do I make it stop?

Gold Contributor VII
dslr595148
Posts: 5,427
Registered: ‎09-24-2008
0 Kudos

Re: Tired of having to sign my User ID all the time!

#1 What web browser are you are using? For example, Fire Fox 3.6.13

 

#2 What is the type of your Internet Connection ( Dial-Up, DSL, FIOS, Cell Phone ) ?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Copper Contributor
chiro80
Posts: 13
Registered: ‎12-22-2010
0 Kudos

Re: Tired of having to sign my User ID all the time!

Internet Explorer 8

 

DSL

 

I used to be able to go right to my e-mail screen with my e-mails listed in a box. Now I have this business residential inquiry screen that I have to log into before I get to my email screen.

 

John

Copper Contributor
chiro80
Posts: 13
Registered: ‎12-22-2010

Re: Tired of having to sign my User ID all the time!

I really think the main problem is that when you click on private computer and stay logged on for 2 weeks, it doesn;t happen and makes you login everytime you exit out of the browser.

 

John

Gold Contributor VII
dslr595148
Posts: 5,427
Registered: ‎09-24-2008
0 Kudos

Re: Tired of having to sign my User ID all the time!

What URL did you use:

 

a) http://webmail.verizon.com/

 

b) OR 

 

https://www.verizon.net/ssowebapp/VOLPortalLogin?TARGET=https://www.verizon.net/ssowebapp/protected/EmailLoginHelper

 

c) OR something else, not listed

 

?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Copper Contributor
chiro80
Posts: 13
Registered: ‎12-22-2010
0 Kudos

Re: Tired of having to sign my User ID all the time!

This is the URL that is in the tools; internet options that shows up when I click on Internet Explorer 8

 

https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

 

John

Gold Contributor VII
dslr595148
Posts: 5,427
Registered: ‎09-24-2008
0 Kudos

Re: Tired of having to sign my User ID all the time!

 


chiro80 wrote:

This is the URL that is in the tools; internet options that shows up when I click on Internet Explorer 8

 

https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

 

John


 

Ah, ha.

 

#1 In IE go to Tools -> Internet Options.

 

#2 Set the home page to what ever you want. For example

 

http://www.google.com/

 

#3 Press Apply and then press Ok

 

#4 Close out the web browser and then reopen it when you want to..

 

#5 Now..

 

If you set the home page to something ( for example http://www.google.com/ ) and your web browser does not honor your request ( For example each time you close IE and reopen it, it is not http://www.google.com/ OR the web page of your choice ) you got some sort of malware/spyware on your computer.

 

To be more specific, points to http://en.wikipedia.org/wiki/Browser_hijacker

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Copper Contributor
chiro80
Posts: 13
Registered: ‎12-22-2010
0 Kudos

Re: Tired of having to sign my User ID all the time!

DSIR,

 

Here's the deal. The google trick worked and I went to Google when I exited the browser and re-entered. Now when I simply wrote www.verizon.net into the address bar, it flew past that address and went right to

 

 https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

 

where I was asked to re-enter user and password information again.

 

If I exit the browser and re-enter even with the verizon address above with the "22", I am asked for my information yest again.

Gold Contributor VII
dslr595148
Posts: 5,427
Registered: ‎09-24-2008

Re: Tired of having to sign my User ID all the time!

What do you have checked in Tools -> Internet Options -> Content -> Auto Complete?

 

 The last time that was using IE: This is what, I could check...

 

#1 Address bar

 

b) Browsing History.

 

c) Favorties

 

d) Feeds

 

e) Use Windows Search for better results.

 

#2 Forms

 

#3 User and passwords.

 

b) Under that, ask before saving passwords.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411