My Verizon Account (Residential)

[#1]

Why do I have to go through the My Verizon business and Residential screen every time I go online? How do I make it stop?

[#2]

#1 What web browser are you are using? For example, Fire Fox 3.6.13

#2 What is the type of your Internet Connection ( Dial-Up, DSL, FIOS, Cell Phone ) ?

[#3]

Internet Explorer 8

DSL

I used to be able to go right to my e-mail screen with my e-mails listed in a box. Now I have this business residential inquiry screen that I have to log into before I get to my email screen.

John

[#4]

I really think the main problem is that when you click on private computer and stay logged on for 2 weeks, it doesn;t happen and makes you login everytime you exit out of the browser.

John

[#5]

What URL did you use:

a) http://webmail.verizon.com/

b) OR 

https://www.verizon.net/ssowebapp/VOLPortalLogin?TARGET=https://www.verizon.net/ssowebapp/protected/EmailLoginHelper

c) OR something else, not listed

?

[#6]

This is the URL that is in the tools; internet options that shows up when I click on Internet Explorer 8

https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

John

[#7]

---

chiro80 wrote:

This is the URL that is in the tools; internet options that shows up when I click on Internet Explorer 8

https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

John

---

Ah, ha.

#1 In IE go to Tools -> Internet Options.

#2 Set the home page to what ever you want. For example

http://www.google.com/

#3 Press Apply and then press Ok

#4 Close out the web browser and then reopen it when you want to..

#5 Now..

If you set the home page to something ( for example http://www.google.com/ ) and your web browser does not honor your request ( For example each time you close IE and reopen it, it is not http://www.google.com/ OR the web page of your choice ) you got some sort of malware/spyware on your computer.

To be more specific, points to http://en.wikipedia.org/wiki/Browser_hijacker

[#8]

DSIR,

Here's the deal. The google trick worked and I went to Google when I exited the browser and re-entered. Now when I simply wrote www.verizon.net into the address bar, it flew past that address and went right to

 https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

where I was asked to re-enter user and password information again.

If I exit the browser and re-enter even with the verizon address above with the "22", I am asked for my information yest again.

[#9]

What do you have checked in Tools -> Internet Options -> Content -> Auto Complete?

 The last time that was using IE: This is what, I could check...

#1 Address bar

b) Browsing History.

c) Favorties

d) Feeds

e) Use Windows Search for better results.

#2 Forms

#3 User and passwords.

b) Under that, ask before saving passwords.