My Verizon Account (Residential)

[#1]

Good afternoon,

I've been trying to register for a MyVerizon account for about a month and a half now and I'm still not having any luck. I end up with an error that goes "We're unable to process your request at the moment. Please try again later."

I've called Verizon and customer service put in a trouble ticket for me - I've heard nothing. I tried e-mailing customer service who tells me they'll put in a trouble ticket - and again nothing has happened for about a month.

I've tried registering with three different computers and on my phone and nothing has worked. I need some help.

Thanks.

[#2]

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.