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Unsatified Customer
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For years I've been recommending the FIOS experience. Here lately, nothing but terrible service, I can't get evened number channels on the regular stations. Only in HD will the stations work. Now I can't order a VOD for 400 which is an HBO staiton. It's simple, I pay for the service I should be getting the service. I refuse to reboot, restart, troubleshoot anything...I'm tired of it. If is so high tech, FIX IT! Contacting Verizon by phone is pointless...I've been on Hold with music....Come February, I'm cutting services back!
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Re: Unsatified Customer
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Sorry to hear about your dissatisfaction. We do want to help out anyway we can. We have sent you a private message to get more information from you.