I am so disappointed in Verizon services. Every month the bill is high and when you call to speak with a customer rep you are on the phone for hours. They are unprofessional. You ask to speak with a supervisor they are the worst. I am fighting to straighten out my bill. Do anyone know the head corporate telephone number?
Not sure there's any hope. I have been trying to straighten out my mother's FIOS bill since early October 2011. The supervisor last month apologized a zlillion times for her incorrect billing for so long and promised this was it!!!!! Oh, it was. IT was so wrong this month again. Did I expect anything else??? good luck.
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