Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
Fireguyy
Posts: 3
Registered: ‎08-07-2012
0 Kudos

Verizon.net not working with Safari 5.x and 6.x also HBOgo

I have tried this using multiple machines with both Safari 5.x and 6.x and I have even installed Safari on a PC to test. Whe navigating to Verizon.net this message appears at the top, "You are using an unsupported browser that verizon.com does not support. For a better experience, please use a supported browser."

 

This also affects HBO go, after logging in the frame redirects to the MyVerizon page and states the same error.

 

VZ tried to say that this is a Apple issue or a problem with the machine, but its been duplicated on several machines and diferent versions of Safari and only recently.

 

$19C726263557AE5.jpg

 

screenshot-3.jpg

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Verizon.net not working with Safari 5.x and 6.x also HBOgo

Sorry to hear about the site problems you are having. I have copied your post to our private support board so we can get some more information from you on this. Please refer all correspondences there from here on out.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Verizon.net not working with Safari 5.x and 6.x also HBOgo

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings