Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Contributor
bakerfaceman
Posts: 1
Registered: ‎07-31-2011

Where can I find my Verizon Account Number?

I am a brand new verizon customer. So far I have been having a hell of a time with VZ customer service. I have 3 problems.

 

1. I cannot figure out how to get an account number. I need to add HBO to my account but to do that I need my account number. Where do I find this information?

 

2. An installation is set for 10 days from now. This makes no sense since I already have FIOS, it was installed last week. How do I cancel that order?

 

3. When I try to set up the Fios DVR and Remote apps for my phone (android) I am unable to add widgets to my set top box. How do I get this to work?

 

I have tried to call verizon 6 times about these problems so far. Each time i get transferred in circles and no one can help me. I'm hoping someone on these boards can point me in the right direction.

 

Thanks

 

Jamie

Copper Contributor
Ptnguyen
Posts: 14
Registered: ‎09-29-2010

Re: Where can I find my Verizon Account Number?

[ Edited ]

do you have a verizon fios bill? if you do,  then the account number should locate on top of the bill.

if you use verizon fios as phone service you could also tell them your phone number and verified some info mostly your address and your name.

if that not the case, on the top of verizon tool bar click on >account>account overview>

ACCOUNT NUMBER:
xxxxxxx



should tell you ur account number is. and call technical support, and tell them what you need and they will do it for you

 

 

call them from monday-friday between 8-7pm that is bst time to call cause you dont get those poorly train foreign rep who got no idea what they doing
and call them asking for technical support.
1-800-VERIZON (1-800-837-4966)

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411