My Verizon Account (Residential)

[#1]

For quite some time when ever i log into my verizon account i cannot add anything or see services that are available to me. Here is an example . I log into the account and select let's say add freedom bundle . Or list services available to me. After clicking on a choice i get a screen saying retreiving account info. Then i get kicked to a screen sorry your order cannot be processed. call the business office at 1-xxx-xxx-xxxxx . This has been going on for about two years and it seems there is no way to get it resolved. I am also cut off from any online pffer specials because of this. Is there any way to get this fixed.

[#2]

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

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[#3]

I'm receiving the same problem, which sucks because I won't be able to get the online deals.  Has this problem been resolved for you, norbert2626?