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Reply
Contributor
jewel
Posts: 1
Registered: ‎03-22-2010
0 Kudos

dsl online billing

I have a dryloop & cell phone. I cannot access my dsl account billing inf on line. It keeps going to my cell account. How do I veiw my dsl account?

Admin Emeritus
beckyc
Posts: 201
Registered: ‎10-21-2009
Location: San Diego
0 Kudos

Re: dsl online billing

Your specific request has to be handled outside these forums. You will be contacted by a Verizon representative who can review your account and assist you. If you don't hear back within 24 hours, send an email or chat from our Verizon.com Contact Us Page http://www22.verizon.com/content/ContactUs/  You can choose the email or Live Chat option.

Employee Emeritus
VZ_Frank
Posts: 139
Registered: ‎10-09-2009
0 Kudos

Re: dsl online billing

Do you have the same user name for both accounts?  Also have you tried clearing your cookies before trying to access your account?

Frank
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

 

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