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03-24-2010 12:51 PM
Your specific request has to be handled outside these forums. You will be contacted by a Verizon representative who can review your account and assist you. If you don't hear back within 24 hours, send an email or chat from our Verizon.com Contact Us Page http://www22.verizon.com/content/ContactUs/ You can choose the email or Live Chat option.
03-24-2010 01:40 PM
Do you have the same user name for both accounts? Also have you tried clearing your cookies before trying to access your account?
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