07-08-2012 06:12 PM
Would love to know how to email customer service. I have looked all over and can;t find anywhere to send general customer service issues. I find the profiles of the management team...no email addresses! Just wondering if anyone has email addresses to contact anyone who is actually concerned about the customer experience.
07-08-2012 06:17 PM
Your issue has already been forwarded to an agent. {You have received information in your private message box . It is a small gold envelope on the upper right of the screen. Please Read.}
07-08-2012 06:24 PM
I see no gold envelope
07-08-2012 10:19 PM
Do you see the search section in the upper right-hand corner? Just below that should be an envelope. It will be gold if you have an unread message, and white if you do not. Next to that is a link "_ new messages" where _ is the number of unread messages you have.