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pjh
Copper Contributor
pjh
Posts: 22
Registered: ‎12-29-2010
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Login Issues at the Forum

If I try to enter the forum area, it rejects my login with no error message. I've tried my VZ account creds and my forum creds. However, if I go to verizon.net, I can log in there and then click my way to the forum area. What's up with that???
Moderator
ElizabethS
Posts: 2,427
Registered: ‎04-29-2009
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Re: Login Issues at the Forum

If there is no error message, could you tell us exactly what happens and what you do see? That would help a lot.

pjh
Copper Contributor
pjh
Posts: 22
Registered: ‎12-29-2010
0 Kudos

Re: Login Issues at the Forum

It worked that time!! Usually the screen goes white and then redisplays the login page.
pjh
Copper Contributor
pjh
Posts: 22
Registered: ‎12-29-2010

Re: Login Issues at the Forum

It appears to be an issue with Firefox! I'm able to log in with Chrome and Opera, but when I try to log in using Firefox, it goes blank and redisplays the login page.

 

However, I can log in with Firefox if I start at verizon.net.

Moderator
KaLin
Posts: 1,886
Registered: ‎09-10-2008

Re: Login Issues at the Forum

Check your FF options/settings to see if you've enabled a notification when the page tries to redirect.  If that box is ticked, untick it and try again.

pjh
Copper Contributor
pjh
Posts: 22
Registered: ‎12-29-2010
0 Kudos

Re: Login Issues at the Forum


KaLin wrote:

Check your FF options/settings to see if you've enabled a notification when the page tries to redirect.  If that box is ticked, untick it and try again.


Unticked made no difference.

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