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04-28-2012 08:37 PM
verizon why does your support suck so much??? i try to post about my internet lagging out every three hours and i try to post my transciever stats and i get errors all the time i have called twice about it and tey have sent me a router which did not fix it and the second time they just switched the frequency channel from 6 to 11. when i did post about it someone just stopped replying out of no where. I am done with you verizon I am switching to Comcast.
04-30-2012 09:01 AM
I'm sorry for your frustrations! Have you posted your issues here on the Forums before? If so, please let me know where so I can help you get the help you need. If not, please do so one of your peers or one of our agents can help you out.
11-16-2012 10:20 AM
I agree I understand every company has issues, but Verzon customer service sucks...you get tossed around and thrown under the bus. Nobody seems to care, they just want to close tickets to impress their boss and boost their stats. I am switching to ATT... Good Bye Verizon!
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