Last evening (Apr. 20), Verizon was a recipient of the 2010 Torch Award in the category of marketplace excellence.
Accepting the award on behalf of our leadership team and employees was Fran Shammo, president and CEO of Verizon Telecom and Verizon Business. He noted that the company’s more that 222,000 employees work tirelessly to deliver on our values every day. Here’s the rest of what he had to say:
“It’s gratifying to have our efforts recognized by a great organization like the Better Business Bureau, whose reputation as an advocate for the customer is legendary. We’re proud to live up to these rigorous standards.
“Verizon is the first communications provider to earn this top national award – and we are especially pleased to lead the industry. Being first is a position that Verizon knows well and one that we strive for everyday. From building an end-to-end fiber-optic network, to delivering IP solutions, to introducing 4G technology, being first for us is about being the best.
“Every day our network handles:
1 billion phone calls;
1.7 billion text messages;
50 million videos and pictures;
400 million emails; and
8.7 petabytes – the equivalent of 4 MILLION full-length movies of streaming video.
“Verizon’s customers depend on us every minute of every day to help them make these vital human connections. And our communities rely on us to help them use technology to solve problems and make our society better. That’s why we’re working with our partners to:
“These challenges will continue to grow, as will the role of communications in the lives of our customers. No matter what, Verizon will not waver from the conviction that our technology, along with the passion and energy of our people, can create lasting value for society."
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