Here is a Great New Idea for Verizon. Don't include the new fee for a third party vendor that you are about to impose on those who wish to pay On-Line. Obviously, it is an attempt to force the Auto Pay function for OL bill pay. It's a great idea for those who wish to use it and is clearly a useful tool for those who don't want the hassle or worry of having to pay the bill each month. (Out of mind, Out of sight!) But some people (like me) don't want companies to have open access to their bank acct., not even for a monthly bill deduction.
Last time I checked, most companies were trying to make it easier to pay OL. This may be easier for some, but more complicated for those not wishing to use AutoPay. Now our choice is to do your AutoPay or pay a Vendor fee or go back to the stone age and slomo mail a check each month to avoid the $3.50 fee. I'm new to the Verizon ViOS system and am so far not impressed with what I see. Unlike with Bright House, there is no Movies ON Demand as such, MOD means PPV movies and some free ones ON Demand. But not Premium channels On-Demand. Nor can one start a show over without 1st having recorded it on the DVR. Now we complicate the OL Bill Pay Function by saying go AutoPay or pay a fee. Again, Bright House OL BillPay is still free. Maybe my decision to switch to FiOS wasn't such a good one after all. I'm re-thinking that decision real hard and I hope I'm not alone.