Hey, here's an idea. How about not running people's credit reports until they have decided to agree to all terms and conditions. I was considering one of Verizon's bundle packages, but changed my mind when I found out how long it would take for installation; however, Verizon ran my credit anyway. 24 hours later, I finally got a supervisor to return my call; however, I was told there was nothing he could about it. Maybe he can't, but I am sure there is an attorney out there who can. Does anyone know of anyone else this has happened to? Maybe we can file a class-action suit. If so, please respond. I will definitely be on board!