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hankl

DVR Issues

Status: Acknowledged
by on ‎05-03-2012 04:04 AM

I have several issues with my DVR that usually get fixed by the In Home Agent, but that in it self is an issue.

 

These inculde - DVR auto reboot, can't get past a recorded program spot while viewing it, paused program and recording same program gets stuck, etc.

 

This issue is WHY do any of this things happen in the first place??? Can't the muti-room DVR just work?

 

Please consider getting the software to work consistently. Thanks

Status: Acknowledged
I'm sorry you're having these issues. Please create a new thread on the forums (http://forums.verizon.com) and outline your issues. Perhaps one of your peers can help you and, if not, one of our support agents should be able to. Good luck!
Comments
by Administrator on ‎05-03-2012 10:16 AM
Status changed to: Acknowledged
I'm sorry you're having these issues. Please create a new thread on the forums (http://forums.verizon.com) and outline your issues. Perhaps one of your peers can help you and, if not, one of our support agents should be able to. Good luck!
by RMooney on ‎05-08-2012 11:57 AM

The same thing has been happening to me! While watching a recorded program, it just freezes and won't let me go further. Even if I try to rewind, it still keeps sticking in the same place.  I have to go out of the DVR and Play from Start. It is very frustrating.

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