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tlvranas

Dump the ads in the guide

Status: Acknowledged
by tlvranas on ‎11-24-2011 08:04 PM

I am tired of when I hit the guide button and I have to wait 10 to 15 seconds for a stupid ad to appear. It is bad enough the remotes don't work have the time to start with, that when you are waiting forthe ads to appear if you are ot carful, you can order a show you had no intention of ordering. Also the ads in the guid view have now reached the absored level. I saw this with DirectTV where they stick ads for PPV in the middle of the guide. Npow I see Verizion is doing the same thing. If  I want to order a PPV I know where and how to get it. WHen I pull up the guid list, that is what I want, a WORKING guide and not ads. I think we pay more than enough for the services there is no need to force ads on us. If you want to give us the TV service for free, then fill the guide with all the ads you want.

 

 

Status: Acknowledged
some customers ask us to place the PPV listings up higher so they are easier to find. Same for new and popular movies on VOD. Its hard to please everybody when you see such different ideas being expressed by customers about what a guide should be...
Comments
by on ‎11-25-2011 11:50 AM

You can already disable. Go under Menu-settings-Television

Disable both Interactvie TV and Recommendationsa for you.

I beleive that takes care of it.

This is assuming you have version 1.9 (everywhere except NYC and North East.)

by Employee on ‎11-28-2011 01:57 PM
Status changed to: Acknowledged
some customers ask us to place the PPV listings up higher so they are easier to find. Same for new and popular movies on VOD. Its hard to please everybody when you see such different ideas being expressed by customers about what a guide should be...
by xmnj ‎02-09-2013 11:21 AM - edited ‎02-09-2013 11:24 AM

Stop with the pop-up advertisement when the guide is first brought up.  When the box is first turned on, and the guide is opened, the box just sits there for a minute, trying to load the advertisement, this is ridiculous especially as there are FiOS advertisements everywhere else in the guide, and I'm paying for a service, not for more advertisement.

by davidtx on ‎02-10-2013 07:43 AM

You should disable the promotions on each of your STBs.
Menu>Television>Promotions> select Disable.

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