Share Your Ideas with Verizon

[#1]

There are some DVR's for some providers which display EAS, while continuing to record.  On playback the alerts are not displayed (except where a local station also put up the alert).

It would be nice if FIOS could also do this.  Don't know if it is a restriction of the boxes they use or just of the way FIOS does the alerts

[#2]

I totally agree...EAS alerts should not disrupt scheduled recordings...hopefully Verizon can make this happen soon

[#3]

yes, the eas shouldn't disrupt the recording. a simple banner scrolling across the screen or have the recording pickup were it left off. shouldn't take too much in correcting this. got my vote

[#4]

Note I have had some responses elsehwere that mentioned that using Tivo with fios, and at least one PC TV card with FIOS, that the alert is scolled across the screen, but recordings are not disrupted. So this is definitely something about the boxes fios used, and hopefully can be changed by a future firmware/IMG update.

[#5]

The EAS "required weekly test" is incredibly disruptive and obnoxious.

[#6]

This is an interesting subject still under discussion within cable providers. I work for another cable operator and the debate is what to do in this matter.

EAS works by force tuning the box to a pre-defined channel to display the alert.

DVR boxes have 2 tuners.

If you are recording 1 program (and either watching that program or watching another) , the easier solution would be to keep the "recording" tuner exactly where it is and tune-away the other tuner.

The big issue is, if you are recording 2 programs at the same time  EAS needs to force tune the box, therefore, one of the recordings will be disrupted.

Now, be prepared for a nation-wide EAS test scheduled on 11/9 at 2 PM. That will be very disruptive!

Since weekly testing is a requirement from the FCC, the only work around I see is, schedulers to offset the EAS test time in the programming schedule. (i.e:  pausing the active program for pre-recorder material, live broadcast can manage it much more easily)

The problem is, when creating the programming  guide you have to go one by one into this singularities.

Whe there is a real emergency and EAS runs... suck it up.  

[#7]

Recording or not, these announcements are annoying. If one per week is required, then we have to live with it. But multiple interruptions on multiple days each week is just obnoxious ... and, I'm guessing, Verizon's fault..

[#8]

Try using Windows Media Center and these EAS's... they never go away.

[#9]

we work hard to comply with Federal Regulations because we want you, our customers, to be safe. As these regulations evolve over time we will continue to work to minimize the impact these have when they are simply a test, but need to do so in a way that will allow us to deliver the message if and when you are ever actually in danger.

[#10]

Malcolm_Stanley,

We are not asking that alerts not be displayed, but that they not cause recordings to be stopped. If its impossible because of the hardware that's a reason for it to not be done.

Note that certain other DVR's and PC adapters, even when used on FIOS service, DO NOT have this problem. These devices do comply with Federal Regulation.

[#11]

I absolutely hate those EAS warning even when not recording. What do they do, figure out when there is something coming on that everyone waited for or a discussion on a show your watching and interestedin and when it gets to the best part off goes the EAS and now we have to deal with Nationwide also.