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LazyDays

FIOS Digital Voice could use some enhancements

Status: Clarification Needed
by LazyDays on ‎07-05-2012 11:24 AM

I have three FIOS digital voice lines in my home.  I activated the email notification feature so I am notified of the phone number, date and time of an incoming call.   The problem is that the email fails to tell me which of my three phone lines received the call.   I could be wrong but it sounds like a simple fix to add the number called to the email.

Status: Clarification Needed
If you have three separate lines each with their own mailboxes, your email should display the mailbox number. " A new message has arrived in your xxx-xxx-xxxx mailbox." If they are virtual numbers all depositing messages in one mailbox, there is technically no way to tell which number was called.
Comments
by Moderator on ‎07-06-2012 03:22 PM
Status changed to: Acknowledged
 
by Employee on ‎09-06-2012 01:23 PM
Status changed to: Clarification Needed
If you have three separate lines each with their own mailboxes, your email should display the mailbox number. " A new message has arrived in your xxx-xxx-xxxx mailbox." If they are virtual numbers all depositing messages in one mailbox, there is technically no way to tell which number was called.
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