Customers With Disabilities
Tubwreck

Fix the crashes in the FIOS iPad app

Status: Acknowledged
by Tubwreck on ‎01-02-2012 05:06 AM - last edited on ‎01-06-2012 05:13 PM by Moderator

This app is very nice, except that it crashes on ios 5 any time you scroll the program guide. Please fix this and submit an update to the AppStore.

Status: Acknowledged
thanks for the heads up.
Comments
by Bamanative on ‎01-02-2012 06:15 AM
Ditto. Ever since I downloaded iOS 5 my web browsing crashes also on my IPAD 2
by Employee on ‎01-03-2012 01:23 PM
Status changed to: Acknowledged
thanks for the heads up.
by Employee on ‎01-03-2012 02:01 PM

Hey, our testers are wondering which version of IOS5 you are on, and whether you have jailbroken.

you can PM me if you don't want to respond publicly; it would be very helpful to know

by sangnas ‎01-03-2012 03:46 PM - edited ‎01-03-2012 03:46 PM

I am using the standard - Non Jailbroken OS

 

When I scroll through the channel listing, the app just drops me back to my home screen.

 

There's also an abundance of comments on your app store listing that describes the situation.

by mja351 on ‎01-06-2012 10:43 AM

i also have a store bought ipad 2 that i updated to ios 5 and your app crashes alot

by Pweber29 on ‎01-08-2012 05:51 PM
Ditto, new iPad2 with IOS5 pre-installed Fios Mobile app crashes when scrolling through the TV listings. When app is restarted it goes back to the signin screen and then the What's New tab. Had an iPad1 upgraded to IOS5 and never had a problem.
by Pweber29 on ‎01-08-2012 05:52 PM
BTW, uninstalled and re-installed the app and same crash issues.
by Tubwreck on ‎01-13-2012 06:32 AM

Just wondering if there's any update on fixing this bug. From the comments, it would seem to be exclusively an iPad2+iOS 5 issue.

by bdawg on ‎01-29-2012 01:21 PM

Verizon Fios DVR Manager

iPad 2 running 5.01

iPhone 4S running 5.01

Not Jailbroken

 

App constantly crashes while in the guide.  Which is very painful because this is the feature I want to use the most.

 

Did not use to do this on iPhone 3GS, and iPad 1, on iOS 4.x

 

I can send you my crash logs so you can symbolicate and perhaps figure out why it's happening and fix it.

 

I love this app, but really need this fixed, so I can stop having to restart it dozens of times during each use.

by danb4me on ‎02-11-2012 11:52 AM

Verizon - How about fixing this application? I am having the same problems the others are reporting, leaving the application all but unusable. I have DISH at another location and the ipad application for that is a dream. While you are at it, showing the original air date of a show in the expanded information display would be appreciated - something Dish does very nicely.

Idea Statuses
Have an Idea?
If you have a new idea to share, please search before posting. Many times someone else has already posted your idea and you can just vote there instead!
 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools