Share Your Ideas with Verizon

[#1]

To MAJOR suggestions for next Guide/DVR update:

1. For sporting events and live shows in particular:  When a series is scheduled as 'First Run Only,' the tags LIVE ***OR*** NEW should trigger the episode to be recorded.  For example, I have series set up for each of the top 3 NASCAR series events (Camping World, Nationwide and Sprint Cup) set up to record first runs only.  Each is set up at the top of the list (actual priority between series does not matter since NASCAR's contract with the networks covers a no airing overlap policy) First Run, All Channels, No Duplicates to catch any week to week channel hop.  This evening, 7/6/12 at 7:30PM on 70/570 ESPN, was the live airing of the NASCAR Nationwide Series race from Daytona, FL.  When I checked my scheduled recordings a day ago, the 7/7/12 2:00AM replay airing on 74/574 was scheduled to be recorded.  I immediately checked my setup and verified all NASCAR events were at the top of the priority, that each was First Run, All Channels and No Duplicates, which all were proper.  I checked the guide and found that the LIVE event (7/6 7:30PM - which is also the new airing) was ONLY marked as LIVE.  The replay (7/7 2:00AM) was marked as NEW. 

This obviously does not effect all live events, but an either/or condition should be added to the programming as a contingency.  I've had this happen before and been surprised when I'm watching a replay, knowing there was a live airing, but never knew what was acutally happening. 

VERY disappointing for a sports fan.

2. When viewing any show in the guide, hitting INFO on the remote, and selecting UPCOMING SHOWS: Add the ability to CHAN UP/DOWN as you can with all other screens in order to page through the data.  INSANELY annoying when trying to find particular episodes of a show that is replayed all over the place such as House, Leverage, How I Met Your Mother, that can have 15-20+ airings a week, on top of the fact that amount is doubled when you have an SD and HD channel to wade through.  Up and down arrows aren't your friend when you have 40 episodes to go back and forth through to find your favorite episode, favorite network that doesn't cut up episodes in lieu of advertising dollars, convenient time to watch or record, etc.

[#2]

If you guys can work on that for me, I promise I'll spell the word 'Two' correctly next time.

[#3]

good points!

[#4]

I agree on both points.

1. No matter how good your idea is, it would only work if the program guide is accurate.   I learned a long time ago not to trust the New listings (or lack of them).  If it's a show I really don't want to miss, I always set to record all episodes and then just delete the duplicates.

 
2. I'm glad to have the Upcoming Shows listing at all, but it is hard to use if there are more than a few.  Instead, I use Zap2it on the computer, which is easier to navigate and seems to be more accurate.