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topdog

Home Phone

Status: Not Likely
by on ‎09-18-2012 01:06 PM

Allow customers to block outgoing directory Assistance calls.  Then, if we can not use the service, Verizon will not be able to charge for the calls. ( We have had Directory Assistance calls charged which we did not make.)  That way, there will be no  doubt that the service was used.  It is unnecessary anyway because one can get any number they wish right on line.

Outgoing call block from one's Account Manager can not be used to block these calls because you can only block 10 digit numbers.

Status: Not Likely
Sorry. No plans to initiate that type of block. You are correct...more and more people choose to do on-line lookups.
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by Moderator on ‎09-18-2012 02:44 PM
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Status changed to: Acknowledged
 
by Employee on ‎11-16-2012 08:55 AM
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Status changed to: Not Likely
Sorry. No plans to initiate that type of block. You are correct...more and more people choose to do on-line lookups.
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