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How important can it be?

Status: Acknowledged
by RalphTomaccio on ‎03-17-2012 02:37 PM

I received a booklet from Verizon in the mail today. To the right of my mailing address it says "In an effort to keep our customers updated about FIOS TV, we'd like to share some important documents with you for review". Well, that seems nice. Then I turn it over and look at the title on the other side and it says "Fios TV - 2011 Annual Customer Notification". What? How is something dated 2011 when it is now the middle of March 2012 keeping me updated about important information? It's already over a year old!


C'mon Verizon, how about either a little proof reading or getting this important stuff out in a timely matter? Please?

Status: Acknowledged
by Moderator on ‎03-17-2012 02:38 PM
Status changed to: Acknowledged
by Silver Contributor III on ‎03-18-2012 06:50 PM

That is probably the latest version. Wouldn't blame them for periodically sending it out to people to ensure you know what the current rules are.

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