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pcsecman

Include HD channel whenever regular channel is included in TV package

Status: Acknowledged
by pcsecman on ‎06-16-2012 04:18 AM

I have Channel 8, WGN America, in my Prime package.  However, I just discovered that it's not available to me in HD because the HD channel isn't in my package.  That makes no sense to me.  If I can view a channel in regular/normal definition, why shouldn't I be allowed to view it in HD when that's available?  There may be other channels in my package with similar problems that I haven't yet discovered.  Can you resolve this issue?

Status: Acknowledged
Comments
by Silver Contributor V on ‎06-16-2012 06:56 AM
Rather a special case. Channel 8 is a local channel in your area. From what you are saying you don't have a ch 508 carried in HD. Ch 568 also labeled WGN america HD is not the same as the local channel. It is a special version carried nationally by various providers in various packages. Various programs that WGN does have national rights to are not shown on it. I believe it is carried in Extreme and Ultimate.
by Moderator on ‎07-04-2012 04:58 PM
Status changed to: Acknowledged
 
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