I have Channel 8, WGN America, in my Prime package. However, I just discovered that it's not available to me in HD because the HD channel isn't in my package. That makes no sense to me. If I can view a channel in regular/normal definition, why shouldn't I be allowed to view it in HD when that's available? There may be other channels in my package with similar problems that I haven't yet discovered. Can you resolve this issue?