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jld10017

Installation

Status: Acknowledged
by jld10017 on ‎10-01-2011 05:46 PM

I was present at my mother-in-laws house, when two workers arrived to install her new service.  The one gentleman was nice, but the other was rude, nasty, and a horrible human being.  I have never seen a person who hated his job more than this individual.  He ignored my mother-in-law on numerous occasions, was short with answers and unprofessional.  He left for dinner and returned ruder than before.  I am outraged at the treatment, and would like to suggest that a worker leave a, work order form that list the names of the people performing the work, when a problem occurs the individual can be reported by his/her name rather then, "pathetic excuse for a VERIZON worker".  Lucky, for Verizon, our building isn't Timer Warner Serviced.

Status: Acknowledged
Comments
by Admin Emeritus on ‎10-06-2011 03:13 PM
Status changed to: Acknowledged
 
by Employee on ‎10-06-2011 04:27 PM

jld10017,

 

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,


Tonya D.

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