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tropicalgal

Live Chat save conversation

Status: Already Exists
by on ‎01-20-2012 05:53 AM

Verizon  please bring back the ability to copy and paste in a Live Chat.  This would be a valued time saver to both the customer and Support Techs.    giving a customer the further ability to save a important part of a chat for later use in a (ie) help issue.

appose to the save to clipboard process after a completed chat,  when many times to save the whole chat wouldn't be

nessessary.   The copy and paste feature indeed  would be a great improvement to the Live Chat experience. thank you. 

 

Status: Already Exists
Highlight the area you want to copy - On the keyboard press Control and C - (You now have a copy on your clipboard) Place your cursor where you want to paste the highlighted info) On the Keyboard Press Control and V - Tahdah! Copy and Paste.
Comments
by markatsea on ‎01-20-2012 02:53 PM

For TropicalGal,

 You still can , just highight what you want and on your keyboard press the

Ctrl key and hold it then press c , then you have a copy, to paste (in whatever?),

Same thing press and hold Ctrl and press v. :smileyhappy:

by Moderator on ‎01-20-2012 03:45 PM
Status changed to: Acknowledged
 
by on ‎01-20-2012 04:12 PM

markatsea,  THANK YOU SO MUCH  !   greatful for your reply to help me :smileyvery-happy:

for me  as many of us customers not knowing this  keyboard shortcut   just knowing only the regular

copy and paste way...    if Verizon would only make it possible to copy and paste as it's known sure would greatly

simplify things in Live Chat.   Once again Graditude to you,  tropicalgal     

by on ‎01-29-2013 03:59 PM
Status changed to: Already Exists
Highlight the area you want to copy - On the keyboard press Control and C - (You now have a copy on your clipboard) Place your cursor where you want to paste the highlighted info) On the Keyboard Press Control and V - Tahdah! Copy and Paste.
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