Verizon needs to work on the concept of "householding" and linking accounts.
First some background. My billing address is different than my service address. Additionally, I home office so my company reimburses me for my internet service but of course not my TV - therefore I have my services split into two separate accounts so I get two separate bills - one for my company and one me personally.
Here is the specific problem. Verizon does not seem to be able to connect these two separate accounts in their system or to account for the fact that my service and billing address are different.
Result - they keep mailing me promotional materials to sign up for their services to my billing address which is nothing more than a PO box. I've asked them not to to this and they say they will take care of it - but I still get the mailers. Why - I already have ALL of their services - home phone, mobile phone, TV, and wireless internet modem card. Verizon is wasting money mailing these to me and killing trees in the process to print this stuff.
Please stop - please find a way to fix this. I like Verizon services but this just drives me nuts.