Share Your Ideas with Verizon

[#1]

Dear Valued Verizon Customer, At Verizon, we continue our efforts to inform you about changes to your services, so we wanted to let you know that the Terms of Service for the following Verizon services have been revised: • Verizon Online Service (FiOS® Internet and High Speed Internet) • Verizon FiOS® TV Service • FiOS® Digital Voice Service • FiOS Digital Voice Inside Wire Maintenance Service • Verizon Online Additional Services If you have one or more of these services, the terms now require that you and Verizon resolve disputes only by arbitration or in small claims court. The terms also provide for a free, voluntary mediation program that may help us avoid disputes. By continuing to use the services after the date of this notice, you accept and agree to abide by the revised terms. For more information, visit www.verizon.com/terms/disputes and to review the revised terms of service, visit www.verizon.com/terms. Please note that if your services were purchased prior to December 31, 2011 and are subject to term requirements with Early Termination Fees, the revised dispute resolution provisions will not be effective until expiration of your current service term period, although you may elect to accept the revised Terms of Service and take advantage of the mediation/arbitration provisions prior to that date by notifying Verizon. Sincerely, Your Verizon Team

[#2]

Considering that there's a Contact Us link at the bottom of every Verizon.com page, they kinda did...

[#3]

It would be nice if the changes to terms were highlighted and not buried. I know Credit Card Companies and Banks burry these changes in so much fine print it is hard to tell what changed. What you have agree to, and many times the notice is received after the date they say your continued use binds you to the agreement. I just received this one. Si Perhaps that is

What changed? It would be nice if the changes were defined.