Complete solutions to start or grow your business with less than 20 employees.
Solutions to start, grow and build your business with 20 or more employees.
Global and national enterprises, governments and wholesalers.
Whether you qualify for our FiOS or Standard services, you will enjoy fast Internet,
an impressive lineup of HD channels and reliable phone service. Learn more.
FiOS Digital Voice
High Speed Internet (DSL)
High Speed Internet & DIRECTV® Deals
Security & Backup
Device Protection & Premium Support
Shop for the products you want, explore options and get the best offer available
when you order service online. Shop & Compare.
Find the right service
Shop All Services
Build Your Own Bundle
FiOS Plan Advisor
Renew or Change Your Bundle
Add or Change Services
Order New or Move Your Existing Service
Accounts & Services
View My Bill
Pay My Bill
Change My Password
Change My Profile
Manage Sub Accounts
Manage My Services
Verizon Visual 411
Manage My Internet
How To Videos
TV & Movies
Email & News
Check My Email
Service & Device help
Home Monitoring and Control
View and Pay Bill
Renew Your Contract
Connect with us
Verizon on Facebook Verizon on Twitter Verizon on Google Plus
Go to Email & News to manage your email, search the web, stay up to date with current news and more.
Go to TV & Movies to view your favorite TV shows and more.
Manage your My Verizon account and services quickly and easily, all online.
Please improve your "My verizon" web page...
It DOES not contain current balance......
It Does not have a date of last PAYMENT date...If it does... it is incorrectly displayed..As 2 Month back.
When are these pages updated..Once a month against your database?
The page is slow on loading....I am using firebox
If your page is not intentionally misleading.....to siphon an extra payment from consumer like myself, it is the closest thing to useless.
Please improve it....
I think you either have something in your Firefox setup that is blocking it, like an Add-on (have you tried starting Firefox in Safe Mode?), or your account is set up incorrectly or broken. I just went to MyVerizon using Firefox, it shows my current balance, date and amount of last payment, etc. I have been paying my account via MyVerizon for 3 years or so now, it has worked correctly every time. And the balance due is updated very quickly to show $0 once I pay.
Edit: Just paid my current bill, worked just fine, and balance due now shows $0, and I got my confirmation email. So the site can work. I think you need to contact Verizon billing via phone and see if they can't fix your account (after checking to make sure you don't have something in Firefox causing the issue).
Yes, the page is slow to load, but that is true of all of Verizon's webpages, so to me at least there is nothing new with that. And I do wish they would fix it, Verizon has this great fast network and the slowest website around, very frustrating.
Please try Justin's suggestions and let us know if you're still having issues.
If you still have the issue, please contact Verizon.
Here's the direct link to Residential Support: http://www22.verizon.com/residentialhelp/.
Here are links with all means to contact Verizon: http://www22.verizon.com/content/ContactUs/. The Chat link will load after the page is fully loaded.
Verizon designed their website to work best with Internet Explorer 8 and above. Although I'm sure we can all agree IE is trash, but if u try using IE on the verizon 2.0 website , you will find less problems with navigating thru the site
You must be a registered user to add a comment here. If you've already registered, please log in. If you haven't registered yet, please register and log in.
Shop Standard Services
Account & Services
Email, News & TV
Support & Help