Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Announcements
.
0 Votes
MGrace

Provide accurate current pricing when looking to renew or upgrade bundle

Status: Acknowledged
by MGrace on ‎12-01-2011 11:41 AM

When I look at the bundle options on myverizon.com I am presented with a comparison of what I currently have to what is being offered.  The deal looks great, it says it is $25 less than what my current bundle is showing up on the page.  The problem is that when I pull out my bill, my bundle price is less than the new offer.  This is completely misleading.  I hope this is an honest error and not something more sinister.  I was ready to upgrade because it was showing more bundle for less than what it said I was currently paying.  Shame on you - very misleading.

Idea Statuses
Have an Idea?
If you have a new idea to share, please search before posting. Many times someone else has already posted your idea and you can just vote there instead!

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings