on 04-30-201108:10 AM - last edited on 06-02-201112:24 PM by DougVZ
Provide easy to view bundle pricing for existing customers. Make your standard bundle rates available for existing customers.
Then if you wish to give some type of loyal customer discount fine.
Don't play the same type of hide the real price that all your competition does. I have NEVER gone to Comcast and seen the real bundle price. DTV is second to you in providing the actual cost. But in some ways is more open. You know if you are existing customer you would pay this. But you are a new customer so you pay this. I am sure many existing customers would like this idea, and would have a much higher level of trust in Verizon.
25/25 Extreme no voice.
35/35 Ultimate no voice.
Or any bundle available to a new customer. What would it costs us existing customers? If we want to cut back on services because of financial issues, it is almost impossible without a threat. That is a very sad state of affairs considering today's economy! I have almost always come to some type satisfactory outcome with Verizon or I would not be around. But like I said it should not require this amount of effort!