on 08-20-201010:46 AM - last edited on 08-26-201012:41 PM by Doug_VZ
I develop marketing initiatives for clients. Never do I allow a digital component to be released unless we have covered both PC AND MAC needs. This is not hard work, folks!
I see all of these wonderful features being released but most are not compatible with a Mac. For instance:
- I can access Call Assistant but I have to keep checking for new messages, et all. The PC user can download a program that will alert them to new messages. What's up - do you not think Mac users would like the same ease of use?
- Media Manager - I realize a lot of folks are having challenges with this program, I am sure those issues will get sorted. However, as a Mac user, I can only stream music or photos. What I really want to do - stream video - is not part of the Mac program. Why not???
- And the biggest issue by far - no WiFi access for Mac. I just don't get it.
I also don't get that I have to continue paying the same rates as PC users but can't even get access to the services. At the VERY least, until your features are Mac compatible offer your Mac customers a discount until you get the services in line. That would accomplish a couple of things. First, your Mac customers would at least know you appreciate us. Second, the cost of this discount could be incentive to your developers to serve both Mac and PC customers equally. I would bet if there was a shared cost/risk arrangement between you and your developers we Mac users would be better served.