Share Your Ideas with Verizon

[#1]

I may be in the minority on this issue but the ever since the software update a few months ago the traffic widget has never been the same. I use this widget extensively since I find myself on the highway many days. They took away the ability to change zip codes right on the same screen (like on the weather widget) and the information that is given appears to be missing major information and in most cases starts in mid-sentence. Leaving out the name of the roadway. It renders the traffic widget unusable. Most of the time you will see a message that states "exit 53 is closed from 9 PM to 5 AM". Where/ What highway? Loved the old way. It gave you information on every major road encompassing, NYC, Long Island, Rockland, Westchester  and New Jersey roads. Many days there is no data. Called many times but received no real information on what is happening. Please go back to the original widget programming.  The major competition in our area Optimum Cable still has their channel focused on weather and traffic with no issues.

[#2]

So sorry you're having a bad experience with the widget. I'll alert the proper team within Verizon.